Frequently Asked Questions

Clear Bra Questions and Answers:

Q: How is the clear auto bra applied?
A: Each piece is computer designed and computer cut to the exact specification of your model vehicle. The film is then applied using a similar method to window tint application.

Q: How clear is an auto bra and can you see it?
A: Our paint protection film is has very high optical clarity and is virtually invisible to the naked eye.

Q: I just purchased the protection kit for my headlights and they looked fine, but now they look foggy.
A: This is normal. The fog is the result of the alcohol/water solution evaporating from beneath the plastic. The water vapor that is produced results in a hazy appearance for several days. The haze will clear as the vapor dissipates.

Q: What if I want to remove the headlight shields or clear bra at a later date?
A: The removal process is simple and just a matter of warming the film, and peeling them off. The film is not reusable.

Q: How do I care for my paint protection film?”
A: Complete care instructions are available at http://www.xpel.com/care

Q: How long will the clear auto bra last?
A: Our paint protection film is warranted against cracking, fading, or yellowing. Depending on how the film is cared for, the clear coat can last indefinitely. Regular washing and waxing will keep the clear coat in top condition for years to come. On average it has been known to last between 5 and 10 years or more.

Q: Will a clear bra keep bugs and bug acid from etching a paint protected surface?
A: Yes. The acid from bugs does not affect the the film the same way it affects the paint, so bugs can be washed off with soap and water much easier than it would be from the paint. However we do not recommend leaving bugs on the auto bra for an extended period of time, as this may discolor the film.

Q: Will Opticoat or cQuartz hurt the film?”
A: Sealants such as Opticoat and cQuartz will not hurt the film or interfere with our ultimate paint protection film’s self healing properties.

Q: Can/should Opticoat or cQuartz be applied to the car before the film is installed?”
A: We do NOT recommend applying sealants such as Opticoat or cQuartz to the parts of the car that will be covered with film. The low surface energy of paint sealant products such as these may cause adhesion problems both during installation and after installation. In addition, it is worth noting that there is really no benefit to applying sealant to the paint before the film anyway, since the film will provide far more environmental protection to the paint than a sealant ever could.

Q: How long should I wait to apply your product if my car has been repainted?
A: You will need to talk to your body shop and see what they recommend. The time will vary depending on the paint system the body shop used. In any case, the time that they recommend you should wait to wax the paint, is the same time you will need to wait to install our product.

Q: How does XPEL Paint Protection Film heal itself?
A: Our Protection Film utilizes a special polymer in its clear coat that flows back evenly even after it is cured. This allows the clear coat to find its natural level again after being disturbed on the surface.

Q: How deep a scratch will heal?
A: The clear coat is designed to heal surface scratches and common swirl marks that occur during routine washing of the car. If the scratch penetrates through the film’s clear coat, it will not heal.

Q: How long does it take for a scratch to heal?
A: The time for a scratch to heal depends on the severity of the scratch and the ambient temperature. Minor scratches usually heal in one hour at room temperature (72°F). In warmer climates, healing time will be shorter. The healing process can be accelerated at any time by pouring hot water over the scratched area.

Q: How many times will the clear coat heal itself?
A: With this technology, there is no limit to the number of times the clear coat can heal itself. As long as the clear coat is not penetrated it will heal over and over again.

Q: Will a clear auto bra help prevent rocks from chipping the paint?
A: Yes. The clear bra’s film is energy absorbent. The technology was originally designed to prevent damage on the leading edge of aircraft blades.

Q: How long does it take to install a clear bra?
A: Installation vary depending on factors such as the amount of coverage and size of the vehicle. On average it takes us several hours to a full day, however small jobs may take an hour or less. Large coverage on large vehicles may take up to several days.

Q: Can I wax the film when I wax the rest of the car?”
A: Unlike most paint protection films on the market, our paint protection film may be waxed and sealed just like your paint. Though XPEL Flawless Finish Paint Protection Film Sealant is still the preferred product, any automotive wax or sealant may be used.

Q: Will sunlight make the paint underneath the film fade at a different rate?”
A: No. Our Paint Protection Film is UV stable and allows UV to pass through the film and fade the paint underneath at the same rate as the exposed paint.

 

Auto Tint Questions and Answers:

Q: How long will it take to install auto tint on my vehicle?
A: Our installation times range from 1 to 3 hours depending on the number of windows and what type of vehicle it is. Please ask for a specific time estimate for your particular auto tint  requirements.

​Q: What should I use to safely clean my windows after being tinted?
​A: Wait a couple of days to clean your windows after being tinted to reduce the risk of pulling the tint loose before it has a chance to dry. While your vehicle is been tinted, the windows will have been lightly cleaned, but may need a heavier cleaning with a soft paper towel and any non-ammonia cleaner. We suggest using cleaners made specifically for tinted windows. You can also use soap and water, vinegar and water, or really anything without ammonia or of course, abrasives.

Q: Should I drop off my vehicle or wait to be tinted.?
A: Either way is fine with us and you can do what works best with your schedule. We prefer that the vehicle be dropped off for half a day, but we do have a waiting area for customers who choose to wait for the installation.

Q: Can I have window tinting applied in hot, cold, or wet weather?
A: Yes, we have an indoor facility and we can tint your windows even in freezing or wet weather, although the curing time may be slightly longer. Our installers always take the weather into consideration during installation, allowing more time to apply heat to the edges of the tint to activate the drying process.

Q: I just had my windows tinted and they look a little hazy. Is this normal?
A: Yes, this is normal and temporary. For the first few days after being tinted they may appear cloudy or hazy, and you may even see tiny water pockets in the film. This is very common. When windows are tinted, the squeegee can only remove so much water from between the film and the glass. As the tint dries the water will evaporate, so the haze will simply go away by itself. The amount of time before your new tint will dry varies by the amount of sunlight it gets. This time can range from 2 days, up to 2 weeks in more extreme weather.

Q: How long should I keep my windows rolled up after I have them tinted?
A: We recommend keeping your windows up for at least 48 to 72 hours. If windows are rolled down and up before that time frame the tint may peel off because it has not had enough time to cure. Should this happen we can redo your window, but it is not covered under the warranty.

Q: Do you travel to my home or office to tint my vehicle?
A: Sorry, we do not travel to install window film on vehicles, unless it is for our car dealerships. Unlike glass replacement, window tinting must be done inside a controlled environment to prevent dirt, dust and debris from getting under the film.